1. Information We Collect
We may collect personal information about you, meaning information that can uniquely identify you, from various sources, such as:
- Directly from you when you use the Services, such as when you register for an account, access certain features or content, apply to volunteer, sign up for our newsletter, or order products; and
- Our service providers, business partners, and other third parties.
Volunteers are required to undergo a background check before being able to work with PCC. These background checks are performed by a separate service provider. To the extent applicable, we may receive a summary of any criminal history connected with your personal information. Access to the results of background checks is limited to senior management and other employees who need to know such information.
The personal information we may collect about you may include, without limitation:
- Contact information, such as name, postal address, email address, and phone number;
- Demographic information, such as age and date of birth; and
- Login information, such as username, password, and security questions and answers.
When you use the Services, we may also collect certain information by automated means, such as cookies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected devices to uniquely identify the visitor’s browser or to store information or settings in the browser. The information we may collect by automated means may include, without limitation:
- Information about the devices you use to access the Services (such as the IP address and the type of the device, operating system, and web browser);
- Dates, times, and duration of use of the Services (including whether you are a repeat or first-time visitor); and
- Information on actions taken when using the Services (such as page views and website navigation patterns).
2. How we respond to Do Not Track signals
3. How We Use the Information We Collect
We may use the information we obtain about you to:
- Process orders you place and complete other transactions you have requested using the Services, and provide you with products and services you request;
- Send you information or materials you request;
- Maintain a record of your purchases and other transactions using the Services;
- Respond to your questions and comments and provide customer support;
- Communicate with you about our products, services, and promotions as well as our fundraising efforts;
- Review applications to volunteer with PCC and manage our volunteers;
- Operate, evaluate, and improve our business and the products and services we offer;
- Analyze and enhance our marketing communications and strategies;
- Analyze trends and statistics regarding the use of the Services and transactions conducted using the Services;
- Protect against and prevent fraud, unauthorized transactions, claims, and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users;
- Comply with applicable legal requirements and industry standards.
We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.
4. Disclosure of Information
We may disclose aggregated information about our users, and information that does not identify any individual user, without restriction. We may disclose personal information about you:
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
- To comply with any court order, law, or legal process, including responding to any government or regulatory request;
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of PCC, users of the Services, or others; and
- With your consent.
5. Data Security and Retention
We have implemented measures intended to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Please note that the electronic transmission of information is not completely secure. We cannot guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail, or that such measures will always be sufficient or effective. Any transmission of personal information is at your own risk.
We will retain your personal information for as long as needed to fulfill your requests, accept your donations, provide you with any requested services, comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Choices
We offer you the following choices about the information we collect from you and how we communicate with you:
Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all of the features of the Services.
If you do not want us to use your contact information to promote our products or services, you can opt-out by logging into your account and adjusting your user preferences in your account profile or by sending us an email stating your request to firstname.lastname@example.org. If you have received a promotional email from us, you can also opt-out of receiving future promotional emails from us by following the unsubscribe instructions contained in such email.
7. Accessing and CHANGING Your Information
You may send us an email at email@example.com to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
8. Children Under the Age of 13
The Services are not directed to, and PCC does not knowingly collect or solicit personal information from children under the age of 13. If we learn we have collected or received personal information from a child under the age of 13, we will delete that information. If you believe we might have any information from or about a child under the age of 13, please contact us at firstname.lastname@example.org.
10. Data Transfers
PCC is based in the State of Colorado in the United States. When we obtain information about you, we may transfer, process, and store such information outside of the country in which you reside, including in the United States. By using the Services, you consent to the transfer to and processing and storage of your information in countries outside of your country of residence, which may have different data protection laws than those in the country where you reside.
11. Contact Us
Pop Culture Classroom
2760 W. 5th Ave.
Denver, CO 80204
Attn: Executive Director